This is the reason our phone number is not publically displaye. We take security seriously, and work hard to ensure your files and accounts remain safe. However, for security reasons Dropbox can only provide phone tech support to admins of these teams. Replies take approximately 1 - 3 business days with Business and Pro users getting priority (longer for Basic users).ĭropbox offers tech support over the phone for Dropbox Business teams on an Advanced or Enterprise plan . Every Dropbox user can reach our Support team by submitting a ticket support request at.
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